Sakcable
KA

Privacy Policy

Information about the processing and protection of personal data.

Privacy Policy

1. General Information

JSC Sakcable ("we", "our", "the Company") respects your privacy and is committed to protecting your personal data. We process personal information in accordance with applicable laws of Georgia and internationally recognized principles of personal data protection.

This Privacy Policy explains how we collect, use, store, disclose, and protect the information you provide when using the www.sakcable.ge website, our online services, email communications, telephone support, or any other communication channels.

By accessing or using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following categories of information:

Personal Information

  • Full name

  • Company name

  • Personal or company identification number (where applicable)

  • Phone number

  • Email address

  • Billing and shipping address

  • Customer account number

  • Tax and invoicing information (for business customers)

Order Information

  • Purchased products

  • Order history

  • Invoices

  • Payment status

  • Delivery information

  • Warranty details

Technical Information

When you visit our website, we may automatically collect:

  • IP address

  • Device type

  • Operating system

  • Browser type

  • Preferred language

  • Date and time of visit

  • Pages visited

  • Referring website

  • Cookie data

3. How We Use Your Information

Your information may be used for the following purposes:

  • Processing and managing orders

  • Delivering products and services

  • Processing payments

  • Providing warranty services

  • Communicating with customers

  • Providing technical support

  • Preparing quotations and commercial offers

  • Improving our website and services

  • Maintaining website security

  • Preventing fraud and unauthorized activities

  • Complying with legal and regulatory obligations

4. Payment Information

Online payments are processed by authorized banking institutions and payment service providers.

Sakcable LLC does not store complete payment card information on its servers.

5. Cookies

Our website uses cookies for the following purposes:

  • User authentication

  • Remembering language preferences

  • Shopping cart functionality

  • Website analytics

  • Performance improvement

  • Security purposes

Users may disable or manage cookies through their browser settings. Please note that disabling cookies may affect certain website features.

6. Sharing Your Information

Your personal information may be shared only when necessary to provide our services, including with:

  • Courier and delivery companies

  • Banks and financial institutions

  • Payment service providers

  • IT service providers

  • Website hosting providers

  • Government authorities when required by law

We do not sell or rent your personal information to third parties.

7. Data Security

Sakcable LLC applies appropriate technical and organizational measures to protect personal information, including:

  • Secure HTTPS encryption

  • User authentication and access control

  • Data backup procedures

  • Server security monitoring

  • Protection against unauthorized access

While we strive to protect your information, no method of internet transmission or electronic storage can be guaranteed to be 100% secure.

8. Data Retention

We retain personal information only for as long as necessary to:

  • Provide our services

  • Fulfill contractual obligations

  • Comply with accounting and tax regulations

  • Support warranty services

  • Meet legal requirements

After the applicable retention period, personal information will be securely deleted or anonymized.

9. Your Rights

Subject to applicable law, you have the right to:

  • Access your personal data

  • Request correction of inaccurate information

  • Request completion of incomplete information

  • Request deletion of your personal data where legally applicable

  • Restrict the processing of your data

  • Receive a copy of your personal data

  • Withdraw your consent where processing is based on consent

  • Submit a complaint to the relevant supervisory authority

10. Children's Privacy

Our website is not intended for independent purchases by individuals under the age of 18.

If we become aware that personal information has been collected from a minor without appropriate authorization, we will take reasonable steps to remove such information.

11. Third-Party Websites

Our website may contain links to third-party websites.

Sakcable LLC is not responsible for the privacy practices, policies, or content of external websites.

12. Changes to This Privacy Policy

Sakcable LLC reserves the right to update or modify this Privacy Policy at any time.

Any changes will become effective immediately upon publication on our website.

13. Contact Information

If you have any questions regarding this Privacy Policy or the processing of your personal information, please contact us:

JSC Sakcable 

14. Consent

By using our website, placing an order, creating an account, or submitting any form through our website, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy and consent to the processing of your personal information as described herein.